Transport order confirmed

We have implemented a procedure guaranteeing the best delivery times using our different companies’ expertise, no matter the complexity of transporting high value goods. Here are the key steps of your shipment:

a/ Transport confirmation and payment.

b/ Packaging preparation and shipment: our technicians are informed of your item’s details when the shipment is confirmed so they can prepare your packaging and send it within 24 hrs of your order. You can track its preparation and shipment on your customer account.

c/ It’s your time to shine when you receive your packaging! A tutorial helps you pack your item in the ideal way so it reaches its destination in the best conditions.

d/ Once your item is packed, you just have to log into your account and book a courier to ship it. Depending on the time of booking and your location, our courier can pick up your package on the same day or the next day at the latest. . It’s all automated and takes a matter of clicks.

e/ There you go, now you can track your shipment from any device.

In the event of an error or change, please email us at info@moviiu.com so we can make any updates. Please note that as our procedures are automated to provide you with the best delivery times, some changes may incur extra charges.

You can choose the day your package is delivered and picked up. You can do it all direct from your customer account. With Moviiu, you’re in charge of your shipment.

Depending on your preferences and budget, one or two technicians or our partner DHL Express take care of pick-up and/or delivery.

As long as the packaging hasn’t been made or your item hasn’t been shipped, you can cancel your shipment and get a full refund.