Artwork transport services: from packing to installation
From the online quote to the installation of the work at the recipient’s premises, every Moviiu service has been designed to simplify an operation known for its complexity. Instant quote, custom packaging, management from your customer account, pick-up and delivery, customs, insurance, white glove and storage: here is everything we take care of.
Instant quote, no sign-up required
The power of our platform
Everything starts here. Once you have entered the pick-up and delivery addresses, the type of object, its dimensions, its weight and its value in a few clicks, our online quote tool gives you an all-inclusive door-to-door price. All that remains is to confirm, and your shipment can begin.
The dimensions to enter depend on your situation. If your work is unpacked and is to receive Moviiu packaging, enter its exact dimensions, frame included. If it is already packed, enter the outer dimensions of the crate or box. An incorrect measurement can make the packaging unusable or lead to additional costs.
No account is needed to get a price. You can still create a free account when confirming, to manage several shipments and find your invoices and customs documents.
Packaging for valuables
Our teams of specialist packers have designed sturdy, easy-to-use packaging that lets you ship or receive your items in complete safety. Our boxes are made of reinforced triple-flute cardboard and lined with high-density foam to protect the work from shocks and vibrations. They are sized from the measurements given in the quote.
This is the principle of collaborative logistics: with Moviiu, you take part directly in the shipping process.
1.
Once your shipment is confirmed, we prepare your transport packaging and customs documents within two days, then let you know when it has been sent.
2.
As soon as you receive it, you place the work in the box and close it with the adhesive strips already applied, with no other equipment needed.
3.
All you have to do is schedule the pick-up from your notification email or your customer account.
If your work travels in your own crate or box, we do not supply packaging: you print the waybill and arrange the pick-up. In this case, transport insurance cannot be taken out.
For non-standard items, we offer custom packaging and suitable transport, outside the scope of the online quote. Write to us at info@moviiu.com and our team will prepare a personalised offer.
Manage everything from your customer account
We have designed a dedicated platform to manage your shipments, accessible from a mobile phone, computer or tablet, 7 days a week. There you will find:
- All your quotes and confirmed shipments, in progress or completed,
- Details of all the items shipped,
- Real-time tracking of your shipments, in the “My shipments” section,
- Pick-up scheduling,
- Documents relating to the items, invoices or photographs,
- Your Moviiu invoices, downloadable as soon as payment has been processed,
- And plenty of other useful information.
Behind the platform, a specialist team remains available at every step. A change of address, a pick-up date to move, an order to adjust: just contact us and we will take care of the scheduling. And as long as your custom packaging has not been produced, cancellation entitles you to a full refund.
Fast, careful delivery
Our subsidiaries and our worldwide network specialising in the handling and transport of valuables and works of art allow us to organise your door-to-door shipments anywhere in the world, with express delivery. You choose the level of service: direct pick-up by the carrier, or full handling by our specialist art handlers.
Depending on the time of your booking, pick-up takes place the same day or the next day, carried out by DHL Express, FedEx or UPS. Pick-ups usually take place in the afternoon, during office hours. An estimated shipping time is shown in the quote: it is calculated in working days from the actual collection and is indicative only, as customs checks outside the European Union are the responsibility of the local authorities.
As soon as the shipment is collected, you and the recipient receive a notification with the tracking number and can follow its progress in real time. The recipient is then informed of the expected delivery date and a time slot. If the recipient is absent at the first attempt, a new date can be arranged directly with the carrier.
Depending on your expectations and budget, we provide door-to-door delivery, or we handle white glove delivery and on-site installation of your work by specialist art handlers.
Customs and insurance
We handle everything from A to Z.
We handle the customs and administrative formalities specific to valuables and works of art, and we offer to insure them against all types of risk during our services. For items worth less than €100,000, we apply a standard rate. For higher values, we prepare a custom offer. Local taxes remain payable by you.
Transport insurance
Ad valorem insurance protects your work from the pick-up point to delivery, with no deductible in the event of damage. It is selected directly when creating the online quote. Cover goes up to €100,000 for works of art and €25,000 for jewellery. It costs 1% of the value of the goods, with a minimum of €20. It only applies to shipments made in Moviiu’s secure transport packaging: works shipped in your own packaging cannot be insured.
Customs formalities
For international shipments, we draw up a detailed pro forma invoice with all the information needed for customs clearance. Customs clearance is then carried out by our partners DHL Express, FedEx or UPS. On arrival in the destination country, the recipient is informed of any import taxes, which are payable by them and are a condition of delivery. These amounts depend on local regulations and cannot be estimated in advance.
Standard or “white glove” delivery
Scalable services for every need.
Depending on your budget, your requirements and the specific features of the object or work, we offer standard door-to-door delivery or a “white glove” service. The latter is carried out by our own teams, which include more than 900 packers worldwide.
White glove pick-up
Our art handlers come to collect the work from your premises in person and take it to our warehouse, where it is prepared by our packers before shipment. This service is available in a selection of cities. Contact us to check availability at your pick-up address.
White glove delivery
The work is taken to the warehouse of one of our sister companies, then delivered and, if necessary, installed on site by specialist art handlers. The service can include unpacking, installation, picture hanging and assembly of works. Contact us to check availability in your city.
Storage
Your works and art objects are safe anywhere on the planet
Our group has more than 200,000 m² of warehouses dedicated to the conservation of works of art and valuables around the world, under various customs statuses.
These secure sites are equipped with the latest conservation technologies and storage equipment. Each of them offers a wide range of services related to the logistics of works of art and valuables: handling, anoxia treatment, restoration, crate making, viewing room and photography.
For this type of service, contact us directly at info@moviiu.com and we will put you in touch with our expert partners.
Try our quick quote in 4 steps!
1. Shipment details
Enter the pick-up and delivery addresses.
2. Object details
Specify the type of work, its dimensions including frame or base, its weight and its value.
3. Additional services
Choose your packaging, your ad valorem insurance and options such as white glove delivery.
4. Summary and payment
Check your order, pay online and track your shipment in real time.